In the wake of recent cyberattacks that have severely impacted CDK Global, a leading provider of dealership management software, it's crucial for dealerships to reevaluate their software partners. The CDK Global cyberattack, which began on June 19, 2024, affected nearly 15,000 car dealerships, underscoring the vulnerabilities in relying on software providers that may not have robust cybersecurity measures in place. This incident led to widespread outages, forcing dealerships to revert to manual operations, causing significant financial losses and operational disruptions.

The Fallout from the CDK Global Cyberattack

The cyberattacks on CDK Global involved two consecutive breaches that caused massive disruptions across the automotive industry. Dealerships were unable to conduct normal operations, including vehicle servicing, sales, inventory management, and financing applications. The outage is projected to result in over $1 billion in losses as dealerships struggled to maintain their operations using manual processes. This event has not only highlighted the immediate financial impact but also raised concerns about the long-term implications for customer trust and data security.

The CDK Global cyberattack serves as a cautionary tale for any organization utilizing a dealer management system, including equipment dealers involved in the sale, rental, and service of machinery and equipment used in industries such as construction, transportation, agriculture, mining, and forestry.

Why DealerCloud with Oracle NetSuite in OCI Datacenters is the Right Choice

In light of these challenges, it is imperative for equipment dealerships to choose a reliable and secure software partner. DealerCloud, powered by Oracle NetSuite and hosted in Oracle Cloud Infrastructure (OCI) datacenters, stands out as a robust solution designed to meet the needs of modern dealerships.

1. Enhanced Security and Reliability: Oracle NetSuite in OCI datacenters offers state-of-the-art security features, including advanced threat detection and mitigation, ensuring that your dealership's data is protected against cyber threats. OCI's architecture is designed to provide maximum uptime and reliability, which is critical for maintaining seamless operations.

2. Comprehensive Dealership Management: DealerCloud provides a comprehensive suite of tools for dealership management that integrates service, rentals, equipment, parts, accounting, CRM, ecommerce and business intelligence. This integrated approach allows dealerships to streamline their operations, reduce manual processes, and improve overall efficiency.

3. Scalability and Performance: Oracle NetSuite is built to scale with your business, accommodating growth and changes in demand without compromising performance. This flexibility ensures that your dealership can continue to operate smoothly even during peak times or unexpected surges in activity.

4. Continuous Innovation: Oracle NetSuite's commitment to continuous innovation means that your dealership will always have access to the latest features and technologies. This proactive approach to software development helps ensure that your operations remain at the cutting edge of industry standards.

Conclusion

The recent disruptions caused by the CDK Global cyberattacks serve as a stark reminder of the importance of choosing the right software partner. By opting for DealerCloud with Oracle NetSuite in OCI datacenters, dealerships can ensure they have a secure, reliable, and comprehensive solution that supports their business needs and protects against potential threats. Investing in a robust software platform is not just about improving operational efficiency; it's about safeguarding your business and maintaining the trust of your customers.

For more information on how DealerCloud and Oracle NetSuite can benefit your dealership, contact us today.

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